Frequently Asked Questions

Getting help for loved ones

1How do I know if somebody is an addict?
If you are worried about someone’s drinking or drug use and you think they cannot stop or control it, then it is likely that he / she has a problem. You will also notice that their behaviour changes and this can be both when he or she is under the influence and even when they are not because addiction affects people mentally as well as physically. If you have concerns please call us to discuss it and we can give you individual advice about the person you are concerned about. Addiction is what is known as a progressive illness and things do not usually improve on their own.
2Should I tell my friend i'm seeking help on their behalf?
If your friend has acknowledged he / she has a problem and wants help then tell them you are there to support them in this first stage of getting help. If your friend is not prepared to admit to needing help at this stage it is often best to get the advice and then present some options to them - as we can discuss with you on the telephone. That way we can put some information together for them which is tailored to them as an individual.
3How to approach a partner about their problem?
The best way to approach your partner is dependent on how their addiction is affecting both him or her as an individual and how it is affecting your relationship. Sometimes a partner needs love and support when they get help; sometimes they need to be given harder options – that you will not put up with their behaviour any more. Again we can advise you according to your personal circumstances.
4Can I arrange for my partner to come and talk to somebody?
We are willing to talk to anyone and welcome visitors who want to see what we have to offer – or even to come and receive free help and advice. We prefer to meet the person who needs the help when you visit but if that is not appropriate, it is possible for family members to visit without the prospective patient.
5What can I do to help an addict/alcoholic?
The best thing you can do is not to help them to continue with their addictive behaviour. An addict / alcoholic is rarely happy and fulfilled and if you continue to tolerate their drinking / addiction then you are helping them to stay unhappy – and probably helping the people who care about them to continue worrying too. Usual advice is not to help them fund their habit or the consequences of it – and ultimately not to put up with their continuing to abuse substances. Call us for advice on your personal circumstances.

Getting help for myself

1I want help but have no money
There is lots of free help available and we can point you in the right direction. If you call us there is no obligation for you to come to rehab – we will not give you a hard sell. You will speak to someone who is a recovering alcoholic / addict who truly believes you can get well. So you have nothing to lose by giving us a call which will cost you only a phone call and a few minutes of your time. If you want and need rehab and have no personal funds, we can explore with you ways you might be able to get the help you need.
2How do I tell my family?
You will probably find that your family are aware that something is not right with you and that your life is not as it should be. They may be aware that you have an addiction problem – or they may be relieved to hear that that is what it is and that help is available. You can get well and happy again! We often help people who come to treatment to explain to their families what life has been like for them – and to reassure them that things can change in the future. Again support is available.
3How will treatment affect my job?
Once you have received treatment you should become a much better valued employee. If you are good at your job with your addiction, imagine how much you will be able to achieve without it! If you are clinging on to your job then we can help you hold on to your employment. We can provide a ‘fitness for work’ certificate (formerly sick note) to cover your time in treatment. We can discuss what information is best to give to your employer according to your personal circumstances.
4Will you tell me whether i'm an addict / alcoholic?
We will collect a lot of information from you and the people who love and care about you and who are affected by your recent behaviour. We will give you a full assessment and really get to know you. You will also get an assessment with our consultant psychiatrist. In the end, with our help you will come to your own conclusion about whether or not you are an addict / alcoholic.

Rehabilitation at the Haynes Clinic

1Will I be allowed visitors?
Yes you can have visitors the first weekend after you have been in treatment for a week. We do not encourage visitors before this as we need you to focus on settling in and getting well. Visits are then on a Sunday afternoon between 1 and 5.
2Can I keep it a secret?
We will not reveal that you are with us to anyone without your permission. Your treatment is confidential. It does not have to be on your medical records. From the first contact we have with you / your family, we will establish your personal circumstances and respect your wishes.
3How much does it cost?
We will give you advice for free. Costs for residential treatment vary and again we can give you a quote depending on your needs and circumstances. Usually you will need at least £3000 for a detox up to about £8500 for a full programme. If you complete your treatment programme with us then you will be entitled to free aftercare for life.
4How long is the treatment?
A detox (depending on the individual) is a minimum of a week. A full programme is usually 28 days. We can discuss any length of programme over a week.